Strategy+Business2y
A CIO's View of the Balanced Scorecard
When Robert Kaplan and David Norton published “The Balanced Scorecard: Measures that Drive Performance” in the Harvard Business Review in 1992, the idea of measuring business performance from ...
Harvard Business School9y
Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at Store24
Campbell, Dennis, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan. "Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at ...
Harvard Business Review4y
July–August 2005
The balanced scorecard tracks all the important elements of a company’s strategy—from continuous improvement and partnerships to teamwork and global scale. And that allows companies to excel.
Harvard Business School7y
Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard
Datar, Srikant M., Marc J. Epstein, and Jeremy Cott. "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard." Harvard Business School Case ...