This cruise passenger says she was tricked into buying a diamond ring filled with lab grown gems. But is this just buyer's ...

What if you were gazing out the window of your Airbnb and found a surveillance camera “gazing” right back at you? That was the startling scene that confronted Susan Scott as she relaxed in bed at her ...

What if you were gazing out the window of your Airbnb and found a surveillance camera “gazing” right back at you? That was the startling scene that confronted Susan Scott as she relaxed in bed at her ...

What if you were gazing out the window of your Airbnb and found a surveillance camera “gazing” right back at you? That was the startling scene that confronted Susan Scott as she relaxed in bed at her ...

Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently ...

If you find a pile of trash and other debris at a vacation rental when you arrive, report it immediately. If you don’t, you could easily find yourself stuck with excessive cleaning fees, as Airbnb ...

Everything on the Consumer Rescue site is free for our readers — including our direct consumer mediation service. We make most of our revenue via display ads on our site, which are served through the ...

A Carnival cruise ship passenger says a beauty shop in Nassau somehow extracted $30,000 from her and her husband during a port stop. They’re the latest victims of the free facial scam to contact me in ...

If you find a pile of trash and other debris at a vacation rental when you arrive, report it immediately. If you don’t, you could easily find yourself stuck with excessive cleaning fees, as Airbnb ...

Could a rental car company charge you for damage two years after you last laid eyes on the vehicle? A Budget Rent a Car customer discovered the answer to that $2,324 question is, bizarrely, “Yes.” Now ...

Michelle is an experienced consumer reporter, advocate, mediator, service journalist, and travel writer. She is the founder and CEO of Consumer Rescue. Michelle is also a consumer advocate and travel ...