Retail News & Insights - Retail TouchPoints
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About - Retail TouchPoints
Retail TouchPoints (RTP) is an online publishing network for retail executives, offering content focused on optimizing the customer experience across all channels.RTP provides an array of editorial opportunities and content designed to guide retail companies in their quest for long-term success. Focusing on the importance of thinking innovatively in a new media climate, we …
Latest News & Articles - Retail TouchPoints
Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as …
Topics - Retail TouchPoints
Jan 17, 2025 · Throughout the year, Retail TouchPoints publishes news, features, thought leadership and other articles covering numerous retail topics. In this section you can access all types of content under your specific topic of interest. Choose from 13 different topic areas, including CRM/Loyalty, Mobile, Social, Store Ops and more.
NRF 2025: Top Trends & Takeaways - Retail TouchPoints
2 days ago · 40,000 members of the retail industry gathered in New York City to explore what’s new and what’s next. From the official arrival of agentic AI to RFID, supply chain efficiency and evolved payment experiences, new trends are emerging and converging to level up customer experiences. Watch this video to get boots-on-the-ground coverage and insights with […]
General - Retail TouchPoints
Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as …
Retail TouchPoints Reveals Latest 40 Under 40 Award Winners
May 23, 2023 · Retail TouchPoints and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards, representing a dynamic and diverse class of executives who have contributed to industry progress. The 40 Under 40 Awards have evolved to spotlight the personal and professional accomplishments of executives across the retail industry — from store design to CX strategy, ecommerce and retail ...
2024 Brand Experience Awards: 24 Retail Brands Redefining …
Brand experience. Two words that encompass so many things. While historically, many retail organizations left “brand” to the marketing and creative teams, the industry leaders and innovators realize that their brand needs to be embedded in every possible moment of interaction and engagement with the customer.
Rethinking Retail Returns - Retail TouchPoints
Dec 31, 2024 · Welcome to the world of retail returns, an expensive, cumbersome – yet essential – part of the industry. The number of returns is growing and managing them is critically important to maintaining margins and customer satisfaction. Consider these facts: total returns amounted to $743 billion in ...
2024 Retail Roadmap: Where Retailers are Meeting — and Missing ...
Today’s shoppers want it all — rich omnichannel shopping experiences with personalized touches throughout — and by embracing data and AI, retailers can deliver, driving sales and fostering brand loyalty. Take a deep dive into on-and-offline retail experiences, meeting consumers where they are, and the industry outlook as AI booms in this Retail Roadmap. You’ll […]